Frequently Asked Questions


What is Wullex Group Limited?

Wullex Group Limited is an officially registered company in HongKong. Wullex offers you some of the best possible and intelligently devised investment plans. You can opt for any of our investment plans depending on your requirement and expertise. However, no matter which plans you opt for, you are sure to earn huge profits and substantial returns on each investment you make. With the help of our plans, you can grab so many money-spinning investments. Wullex Group Limited is doing business as www.Wullex.com.

Where is the head office of Wullex?

Wullex is headquartered in Hong Kong, where corporate account management, administration, transnational and secretarial functions a carried out by the remote team.

Is it legal for a citizen of the US to invest in your company?

Yes, our website is legal for US citizens. We offer investment services worldwide, and individuals from any country are welcome to open an investment account with us. We ensure that our website complies with all applicable laws and regulations in the countries where we offer our services. If you have any questions or concerns about our legal status, please don't hesitate to contact us.

Do you offer any guarantees for my investment with your company?

Yes, we offer a guarantee of $100,000 for our members' capital. This guarantee is backed by an insurance company in Hong Kong, ensuring that your investment is protected against any unforeseen events. You can have peace of mind knowing that your investment is secure with us.


How to open an account with Wullex?

To open a personal account, click the "Register" button, then complete our short application form.

How do I know if my account has been opened?

Once your account is opened, you will receive a welcome email from [email protected]

Do you charge fees or commissions when opening an account with Wullex?

No, Wullex does not charge any fees or commissions.

Can a user create multiple accounts with Wullex?

Yes, a user can create multiple accounts with us. However, they need to set a different username and password for every account.

How do I check my account balance?

You can access your account 24 hours a day, 7 days a week over the Internet.

Can I change my email address?

Unfortunately, not. Your email address on Wullex is the unique way in which we can identify you therefore once you have opened your account this cannot be changed. You need to contact us to change your email.

How do I change my password?

If you would like to change your password, log into your personal account and select "account setting" on the account menu, then enter your desired password and click on update.

How each user can keep his or her account secure?

Here are a few tips that might help you to secure your account:

Make use of a unique password.
Create your password with a combination of alphabets, numbers, and symbols.
Do not access your investment account from a shared or public computer.
For more security, it is always recommended to enable two-factor authentication.

How can I keep my PC safe?

Security tips on how to avoid computer virus infection:

Do not execute programs from websites that you do not trust.
Never click on a link in an email supposedly coming from a bank. Banking institutions rarely contact their customers via email.
Always have an updated antivirus program running at all times.
Install a Firewall and have it running at all times.
Keep your Operating System updated to reduce the risk of virus infections.

How can I enable two-factor authentication?

First of all, make sure you have a private device like a smartphone to be able to scan a two-factor authentication secret code. To enable two-factor authentication, all you need to do is just go to "two-factor" section and follow the instructions.

My account has been stolen. What do I need to do now?

First, use the 'Forgot Password' option. If this will not be enough, please contact us via the feedback form providing your personal and account details. Please contact us only from the e-mail address you used at registration.


How to deposit to my account?

All you need to do is just log in via your username and password, go to the deposit section and select your payment method.Then you can. Then you can choose an investment plan and make a deposit.

How many times can a user make deposits into their account?

There is no limitation on the number of deposits that a user can make into their account, a user can make multiple deposits at the same time. Each deposit is a separate investment and is calculated individually.

How long does it take for my deposit to be reflected in my account?

Your account will be updated as fast as your deposit will be processed.

Do you treat each deposit into an account separately?

Yes,each deposit is a separate investment and is calculated individually. It helps you to manage your deposits more conveniently.

What is the minimum amount I can invest?

The minimum investment amount is $20

What is the maximum amount I can invest?

The minimum amount you can withdraw is $10. The maximum withdrawal per day is $50,000.

Do you offer to compound?

No, we do not offer compounding, you can reinvest your account balance manually anytime you want.

Are the interest rates fixed in your investment plans?

Our interest rates we offer in our investment plans are not completely fixed. Depending on the market conditions and the amount of profit that we generate from trading and cryptocurrency investing, we may adjust the interest rates up to 0.5% for each investment plan. This process can happen a few times per year. We will notify our investors of any changes to the interest rates on our website and through email.

How do you pay the profits?

The profits are paid daily, including weekends and official holidays, to your Wullex account.

How do I withdraw funds from my account?

To withdraw funds from your personal account simply login to your account click on the "Withdraw" link and complete the withdraw funds request form.

When may I withdraw my profits?

You may withdraw your profits at any moment.

What is the minimum and maximum amount that I can withdraw from my Balance Available for Withdrawal at a time?

The minimum amount you can withdraw is $10. The maximum withdrwal amount per day is $50,000

How long does it take to withdraw my funds?

All withdrawals are processed immediately. You don’t have to wait for your money. Just ask and receive.

Will I be notified via email after my withdrawal request has been processed?

Yes, you will. We will send an email notification.

Does Wullex charge fees to withdraw funds?

There is a $1 fee for USDT TRC20 and ETH withdrawals and Bitcoin.
There is no fee for USDT BEP20 withdrawals.

How often can I withdraw money from my account?

You can withdraw money as often as you like.

Partnership program and referrals

What is Wullex Affiliate Program?

Wullex Affiliate Program is an online marketing program where affiliates promote our wealth management service to their friends, family, customers, etc., and are paid a commission for every successful investment.

Do you offer a referral program?

Yes, we pay a referral commission of 3% for regular members for every amount your referral has deposited. This includes both the initial and any additional deposits made by your referrals.
For VIP members, we pay a referral commission of up to 10% of every amount your referral has deposited.

How do you pay referral commissions?

A referral commission will add to your balance which is available for Withdrawal anytime.

Do you pay referral commission on deposits from account balance ?

No, referral commission will credit only on deposits from external wallets.

How do I refer other people to your program and earn referral commission?

You need to provide them with your referral link which can be found in the 'Affiliate' area in your account.

How often do affiliate commissions get paid?

Affiliate commissions are paid immediately upon the affiliate's deposit; you can reinvest your commission or withdraw it at any time.

How much can I earn?

There is no cap on what you can earn. It entirely depends on the effort you put in.

Should I make a deposit to participate in the Referral program?

Yes, you should deposit at least once to participate in the referral program and earn a referral commission.

Can I send out spam emails to promote you?

No. Spam is strictly prohibited. Any user caught spamming will lose his/her account immediately.

Get in touch

We are always excited to hear from you. If you have a specific request, please get in touch using the help center and someone from our team will follow up with you shortly.